Partial system outage

Incident Report for Everhour

Resolved

Hello, there was a partial system outage yesterday approximately around 5AM GMT +3. We ran out of redis memory which resulted in stop of sync for all clients and API stopped working for part of our clients. We had performed a memory cleanse and thought it resolved the issue.

Nevertheless, part of our customers still were facing issues with accessing Everhour throughout Thursday. The problem was fully resolved today at 9:30 AM GMT +3.

Posted Mar 03, 2022 - 05:00 GMT+03:00